If for any reason you are not satisfied with any products brought from this website you may return them to us within 7 days of purchase for a full refund or exchange provided the products are returned to us in their original condition and packaged carefully.
Please note we are unable to refund postage and packaging costs unless the products are damaged, defective or incorrect item has been sent in error.
You must provide us with original invoice, despatch notice or proof of purchase.
Please contact us at firstname.lastname@example.org or 01792 411264 to arrange all returns.
PLEASE NOTE WE DO NOT OFFER REFUNDS IN THE FOLLOWING CIRCUMSTANCES -
If personalisation's have been put on products i.e letters, names, photographs (unless item is damaged or has a manufacturing fault)